* winter sale * -20% ON everything! discount code: sale20

FAQ

When will I receive my order?

Your order will be dispatched from Lithuania by Lithuanian Post services within the next 1-2 business days of your order placement. You will receive an email once your purchase is on its way. Transit time is approximately:

Lithuania: 2-3 business days

Europe: 3-7 business days

North America: 5-10 business days

Asia: 5-15 business days

Africa and the Middle East: 5-10 business days 

Do you ship internationally?

Yes I do! I am happy to ship both domestic and international orders.

Delivery charges.

Each countries shipping cost is calculated at the checkout. For international orders, please note that additional duties and taxes assessed by customs are the responsibility of the customer. If you would like to place an order but have any further queries about international deliveries, please contact me.

Is it possible to buy a wholesale and become a retailer?

Yes, it is possible. If you would like to be a wholesale customer and resell 1000 Welcomes authentic products please read our terms and conditions.

Payment

All our online payments are processed securely through PayPal and if you do not have a PayPal account I also accept credit cards (Visa, MasterCard) and debit cards. If you have any troubles with payment, please contact me.

Returns & Refunds

I hope you love your purchase but if you’re not completely pleased with your order and want to return it, please contact me within 7 days of deliveryItems must be returned within 14 days after receiving it, provided that items are in their unused and original condition and packaging, with their receipt. If items are not in their original condition then I will not be able to offer you an exchange or refund.  

Return delivery costs are the responsibility of the customer, and I cannot be held responsible for an item damaged or lost in transit. After I receive your returned item, you will receive a complete refund through PayPal. 

Can I use your products for photoshoots & styling projects?
Yes you can! I am open for creative ideas and any kinds of projects. If you have one in mind, please contact me and we will do something really cool!
If you have any other questions, do not hesitate to contact me, I am always pleased to help!